Shipping Policy
Shipping Policy
Emily's Nantucket Boutique is shipping exclusively within the United States.
Important Information
- Order cut-off time: 10:00 PM ET (New York time, GMT -05:00)
- Order processing time: 1–3 business days (Monday – Saturday)
- Shipping time: 5–7 business days (Monday – Friday)
- Total Estimated delivery time: 6–10 business days
- Free delivery: Free shipping is available on all orders within the United States.
Orders are shipped via trusted courier partners. We currently ship within the United States only.
Shipping Process
Once your order is placed, you will receive an order confirmation email. Orders are processed within 1–3 business days (Monday – Saturday). After dispatch, you will receive a shipping confirmation email containing tracking details so you can monitor your delivery. Estimated shipping time is approximately 5–7 business days (Monday – Friday).
Possible Delays
While we aim to deliver within the stated timeframe, delays may occasionally occur due to factors outside our control. If your parcel has not arrived within the estimated delivery window, please allow an additional 3 business days (Monday – Friday). If your order still has not arrived after this period, please contact info@emilysnantucketboutique.com so we can investigate further.
Damaged or Incorrect Items
If your order arrives damaged or does not match what you ordered, please email info@emilysnantucketboutique.com immediately and include clear photos of the issue. Our team will review your request and arrange a suitable resolution.
Contact
For any questions regarding your order or shipment, please contact us at info@emilysnantucketboutique.com.
Business hours (ET): Monday – Friday: 10:00 AM – 5:00 PM Saturday & Sunday: 9:00 AM – 3:00 PM